📍 George Town
Cititel Express Penang
7.8 Very good · 1,195 reviews · ★★★
Convenient Location Nestled in the UNESCO World Heritage Site of George Town, Cititel Express Penang offers easy access to nearby attractions like Komtar and Prangin Mall. Modern Accommodations Enjoy comfortable rooms equipped with modern amenities such as air-conditioning, TV, and en suite bathrooms with city views. Guest-Friendly Services Benefit from a 24-hour front desk, luggage storage, and complimentary parking during your stay at Cititel Express Penang. Capture the essence of Penang's heritage at Cititel Express Penang. Book your stay now to indulge in a seamless blend of comfort and convenience.
WiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioning24-hour front deskFamily roomsLift / ElevatorLaundryLuggage storageSafety deposit box
What guests loved
Efficient check-in and check-outPleasant stay
Available rooms · 2026-10-15 → 2026-10-17
ℹ️ Local tourist tax: 🇲🇾 Malaysia Tourism Tax (TTx): RM10 per room per night is collected at check-in from FOREIGN passport holders only — Malaysian citizens and permanent residents are exempt (show your MyKad/MyPR and it is waived). Some rooms list it (as "Tourism fee" or "City Tax"), others don't — foreign guests should budget RM10/room/night at check-in either way. Small lines like "VAT", "Service Charge" or "Taxes" are normal local charges that apply to all guests. All amounts shown on the rooms are TOTALS for the room and the whole stay — not per person. The exact amount for your room appears in its tax details or is collected by the hotel.
Good to know
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel reception will be temporarily closed until further notice. Kindly proceed to the reception counter at The Wembley – A St Giles Hotel, Penang for check-in and check-out.
Please take note that pets are not allowed at Cititel Express Penang.
Please take note that there is installed the water dispenser on every floor for Cititel Express, Penang. Therefore, there is no more bottled water provided inside the room.
Starting 1 January 2026, Cititel Express, Penang will operate on a fully cashless payment system. Please use digital or card payments for all transactions
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
