📍 George Town
JEN Penang Georgetown by Shangri-La
8.8 Fabulous · 184 reviews · ★★★★
Luxurious Amenities Enjoy a 24-hour health club, outdoor pool, and sauna for ultimate relaxation. Complimentary Wi-Fi, concierge services, and babysitting add convenience to your stay. Culinary Delights Indulge in local and international cuisine at Cafe Jen, grab a drink at the bar/lounge, or opt for room service. Don't miss the daily continental breakfast for a perfect start to your day. Convenient Location Situated in the heart of George Town, steps away from 1st Avenue Mall and KOMTAR, JEN Penang Georgetown by Shangri-La offers easy access to popular attractions. Benefit from airport shuttle service and close proximity to key landmarks. Book your stay now at JEN Penang Georgetown by Shangri-La for a memorable experience in Penang!
ElevatorFitness facilitiesGift shops or newsstandBreakfast available (surcharge)Television in common areasSafe-deposit box at front deskMultilingual staffPorter/bellhopExpress check-outLimo or town car service availableMeeting roomsWedding services
What guests loved
Friendly staffGreat locationClean and comfortable roomsVariety of food options
Available rooms · 2026-10-15 → 2026-10-17
ℹ️ Local tourist tax: 🇲🇾 Malaysia Tourism Tax (TTx): RM10 per room per night is collected at check-in from FOREIGN passport holders only — Malaysian citizens and permanent residents are exempt (show your MyKad/MyPR and it is waived). Some rooms list it (as "Tourism fee" or "City Tax"), others don't — foreign guests should budget RM10/room/night at check-in either way. Small lines like "VAT", "Service Charge" or "Taxes" are normal local charges that apply to all guests. All amounts shown on the rooms are TOTALS for the room and the whole stay — not per person. The exact amount for your room appears in its tax details or is collected by the hotel.
Good to know
<ul> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li> </ul>
A deposit may be required at the property.
