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📍 Kuala Terengganu

The Serai Cottage Downtown Hotel

6.8 Very good · 428 reviews · ★★★
Outdoor Swimming Pool and Free WiFi Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel. Convenient Amenities Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit. Comfortable Rooms with Modern Amenities Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel. To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!
WiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioningSwimming pool24-hour front deskFamily roomsExpress check-in/check-outFacilities for disabled guestsPrivate parking

What guests loved

LocationStaff cooperationSwimming pool
Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2

Available rooms · 2026-10-15 → 2026-10-17

Guests & rooms
ℹ️ Local tourist tax: 🇲🇾 Malaysia Tourism Tax (TTx): RM10 per room per night is collected at check-in from FOREIGN passport holders only — Malaysian citizens and permanent residents are exempt (show your MyKad/MyPR and it is waived). Some rooms list it (as "Tourism fee" or "City Tax"), others don't — foreign guests should budget RM10/room/night at check-in either way. Small lines like "VAT", "Service Charge" or "Taxes" are normal local charges that apply to all guests. All amounts shown on the rooms are TOTALS for the room and the whole stay — not per person. The exact amount for your room appears in its tax details or is collected by the hotel.

Good to know

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.